I'm attending Defrag in Denver this week and enjoying the opportunity to listen and learn. One thing I thought you might be interested to see is a new version of the participation hierarchy that Charlene Li and Josh Bernoff presented in Groundswell. Used to be a ladder, now it's a pyramid.
Charlene's new version, as presented at Defrag today:
Li's full presentation is on Slideshare - enjoy.
I remembered that Jeremiah Owyang posted Gartner's version of the above in a blog post back in August:
Jeremiah's post also generated a long and interesting comment thread -- go check it out.
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