Are you ready to build out a full-time social customer service team? Many companies are experiencing significant volume increases on social and their existing customer service teams are getting stretched thin.
Social customer service is the new customer service, and companies who meet their customers on social are the ones who will win. But how do you sell the idea to your stakeholders? What do you need to build out a sophisticated team? What impact will it have on the business? What should you measure?
We’ve put together the Definitive Guide to Social Customer Service Success to help you plan for and create the team you need. Start reading today and make your dream team a reality!