Sherry Quinn is Lithium's Director of Education Services and leads the company's extensive customer training program, developing content with customers and the product teams.
You will be seeing a lot more of her in the Lithosphere where she is SherryQ.
Have you heard about Lithium’s training program? We haven't spoken about it too loudly in the past, but there is a great library of video courses available to help community managers stay on top of the platform features and the skills needed to run a successful and vibrant community.
So what do we have? Well for a start, there are a lot of courses available - and we’ll keep creating more so you can stay abreast of what’s new! [If you want to get a sample, we have some course details listed at the bottom of this post]
The offerings in the 100 series contain product overviews and demonstrations. Courses in the 200 and 300 series cover implementation best practices and community management tasks; they include insights from people like Joe Cothrel and our most experienced customers.
We know you’re busy, so each tutorial is short and to the point! They average 4.5 minutes each, so you can sneak a few in, even if you have only 30 minutes to spare. You have full control to pause, go back, forward or rewind using the controls at the bottom of the page.
Here’s an example from the Twitter Integration (106) course.
And pssstttt… they’re available to you any time! Just send a note to 'education (at) lithium.com'. You can also learn more here.