The world of Social CRM is not only new, it's the topic on everyone's slidedecks and blogs and it's moving fast.
A great way to keep up-to-date on what's going on in the industry is through our new newsletter - InSocialCRM. Issue one was published yesterday, and you'll see this quarterly through 2010.
In this Issue:
- FICO wins Forrester Groundswell Award
- Information on new research highlighting customer communities as a key contributor to Word of Mouth marketing campaigns
- Info on our brand spanking new Mobile Optimized platform
- As well as news, events and other interesting tid bits.
InSocialCRM is available online and you can subscribe to future issues here too. Let us know what you think of issue one, and what you'd like to see covered in future issues.
