In the rapidly evolving world of social customer service, companies want to learn from those who went before to make sure they are as efficient as possible.
Join us for a roundtable discussion featuring Lithium Social Web customers who have unique perspectives on the high-volume and always visible social customer service function. They’ve lived through the social (r)evolution and have come out on the other side.
Learn from Yahoo! And TELUS – become a social leader in your organization and help shape your social strategy for the long-haul.
Sign up for the interactive webinar and learn:
· How Yahoo! and TELUS evolved their social customer service departments
· How they define social success to management
· What they’d do differently in hindsight
· Tips for embarking on your own social journey
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