Retail trends are constantly changing, forcing marketing retailers to adapt social and digital strategies to keep pace. To make sure you’re ahead of the curve, our Strategic Services team used Khoros Intelligence to make a report outlining the five most important trends for retailers to pay attention to in 2020:
The retail industry’s growing reliance on AI & machine learning
New advances in augmented reality to help customers find new items based on their preferences
The rise of TikTok as a tool for connecting with younger audiences
The need for product customization in a climate where demand for personalization is growing
The importance of brand ethics and values, particularly in the wake of COVID-19
Also, make sure to reserve your spot for our Trends Talk on June 11th at 11am CT where Strategic Services’ senior analyst Justine Braun will discuss these trends and how they impact businesses and host a Q&A at the end.