Adding replies
Adding replies is done in the same way as triggers. Simply drag and drop them beneath any trigger.
The combination of a trigger with replies is what we call a step.
Each flow consists of a number of steps. And each step allows you to respond or act on the trigger within the context of the entire flow.
Types of Replies
Using the Design app you can reply with the following reply forms:
You can add multiple replies to a trigger, just note that not every type of reply is supported by every messaging channel.