Just seeing if I'm missing something here.  I have a user, and the only bit of information that I have is their email address. So I go to Mod Tools - look up their email address This gives me their username From there, I have to go to Metrics > User Reports and look up their username so that I can get their ID  (Note that this may be specific to us, but some of the user names are so long that I can't use that to switch user so I need the ID) Is there a better way to do this since I can't be guaranteed that either their first or last name will be part of their username? -Oksana ... View more