When Blake asked me to write about how our community manages our groups, I was not sure what to write about. We have had groups for so long at Oracle Cerner that we assumed everyone else does ...
Updated 2 years ago
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Great blog - thanks for sharing. Going to make my GroupManager GroupHub now. (was on the back-burner until today). 🙂
I'm plunging around doing some research on GroupHubs and this blog post is in the wheelhouse. I wonder if you have any thoughts?
RE: this answer to StanGromer .
Any cool technical customizations you’ve done to make life easier or improving the experience within hubs? - We have created some custom content components for our group hubs...
I am taking it SUPER slow with groups. The tech is new but our community is old. We prefer to have most (all?) of our Forum content and TKB content at the top of the community, no fragmentation. Our products are so 'enterprise' that trying to separate them would almost inevitably duplicate conversations and make connecting dots difficult. We rely (relatively successfully) on TAGS and Labels.
That said, I'm running a "product-based" group hub experiment for one of our more self-contained offerings.
AND
we think it makes sense to have the Forum managed in that group (based on volume and future planned syndication) BUT NOT the TKB section. We want to still Manage all TKB content at the top of the community (for discoverablity and administrative simplicity).
Do you (or does Khoros) happen to have any componentry to put say...a dedicated Community TKB Activity feed (looking at specific tags/labels) in the home page of the respective GroupHub?
TL;DR of the idea:
Community TKB
1) Content for Product A
2) Content for Product B
3) Content for Product C
GroupHub for Product A
* Product A Forum
* a Feed OF TKB's with TAG(s) for PRODUCT A drawn from Community TKB.
thanks again and great work.