RE: https://community.khoros.com/t5/Khoros-Customer-Blog/We-re-launching-federated-search-on-Atlas/ba-p/759431 I miss Khoros search. I can't believe I am saying this, but it worked a lot better fo...
Status changed:
New
to Investigating
StanGromer Appreciate the feedback, as always!
Much of the challenge right now around finding product docs has less to do with SearchUnify itself, and more to do with our restructure. This happened post-implementation of federated search, and is now making it impossible to find those same docs via federated search (because the areas it was searching changed).
This isn't difficult to fix and we are working to solve it ASAP, but it has meant that folks have to go through native search to find things in the short term. Meanwhile, I'll add a reminder to our Announcements section on the main page to let people know. Again, I appreciate you flagging it.
Drew_C Fair feedback. We saw this as an opportunity to show our customers what they can achieve by teaming up with our partners on third-party solutions. Like with any of our customers, building good processes with third-party teams is an ongoing effort and we'll continue to smooth out these kinds of wrinkles over time.
Leaving the status as Investigating for now, in case we get more feedback here in the short term along the lines of the above.