Every time I attempt to update my email address, I save and it says it was successful - but the old email address is still there. My new email address is a gmail account - is that causing the problem...
Hililim , looks like there is some issue in change email address in settings for https://community.khoros.com/.
Its not allowing to change email address for any of the users here.
SuzieH, can help on this.
This has been an on-going issue in our community for years. If a user attempts to change their email address it will work until they log out of the platform. We even had difficulty when attempting to change employee emails for a recent SSO project. I am afraid this may not just be an issue in this community but many Khoros communities.
Luckily we have eliminated the ability for our customers to change their own forum email address as we have now tied to their internal accounts, but it is still happening.
Just thought I would share.
