vimla's avatar
vimla
Contributor
11 years ago
Status:
Resolved

Forgot username or password?

Hi! This is just a small thing but on the page where you sign in there is a link saying "Forgot username or password?" but, it only lets you change the password and the email doesn't tell me my use...
Potential Issue
JulieH's avatar
JulieH
Lithium Alumni (Retired)
11 years ago

Hi  vimla welcome to the Lithium Community!

 

I just tested this, and the email I received included my username in the greeting:

 

2014-11-19_1558.png

If that wasn't the case for you, can you please email communityhelp@lithium.com and attach the email you received so we can investigate?

 

Thanks!

 

 

  • vimla's avatar
    vimla
    Contributor
    11 years ago

    Hi!

    You are absolutly right, my mistake, I missed it.

     

    Thanks a lot for quick respons.

     

    //Emma

    • JulieH's avatar
      JulieH
      Lithium Alumni (Retired)
      11 years ago

      No problem at all! Don't hesitate to reach out if you have any other questions.

       

      Cheers,