I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases.
In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible. (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.)
Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?
