Hi!
I just noticed that the support forum has odd ordering on posts - it's not evident which is the initial post and which are the replies, as the most recent reply seems to appear first. Perhaps this is a result of the way you display the most recent comment first on a support ticket?
Example: https://lithosphere.lithium.com/t5/Support-Forum/Moderated-comments-not-captured-by-analytics/td-p/507022 - screenshot below.
Cheers!
- Caroline