You know what would be really cool? If I could submit a support case without getting the absolutely unhelpful "your post couldn't be submitted because of invalid html code" error.
First - why is it...
elbranscomb are you experiencing that error on our Atlas case portal?
If so, I did notice you mentioned about formatting, what specific formatting did you try to use?
If it were the bullet points or the number list, we did push out a fix for that late last week so that should already be fixed for you.