Solution email...

Thanks for letting us know, guys! I've passed this on to our Support team to investigate. Will keep you updated.

 

Cheers,

 

This should now be fixed after our recent upgrade to 14.3

 

Thanks again for flagging the issue!

Hi guys,

There were actually 2 problems with this email and I think Lithium only fixed one of them. The first problem was that it was being sent to the solution acceptor, not the recipient. This problem was fixed by Lithium.

The second problem was the text key. As far as I know this hasn't been fixed, but it is simple enough to fix your self by going into the studio text editor and changing the text copy of offending line to something along the lines of "Great idea! Your answer to a question has been marked as an accepted solution". Push studio live and hey presto problem solved.

Personally I prefer this text anyway over having the acceptor called out as more often than not our solutions are set by the community team, not the helpee. We don't hide this fact, but it's not something that you specifically want to call out when you're trying to positively reinforce the behaviour.

Will