StevenT
10 years agoKhoros Alumni (Retired)
Hi wittier
When you @mention another member of the community you will notice in the drop down box it will show "Mention someone" if the user has already participated on that specific topic.
This could be why the user doesnt show when you type their full name. I would recommend that if someone has already participated in the topic to just type @ and then select from the drop down box