- wittier10 years agoExecutive
msmir My IG was connected to KL but it wasn't posting actitvity for many days on my KL IG activity tab.
The solution (has worked twice for me) is:
Log on to KL.
Disconnect IG.
Log OUT of KL.
Log IN to KL
Reconnect IG to KL
Wait up to 3 days.
(Note that it's not just disonnect/reconnect IG. The log out and back in is important.)
I"m not suggesting this is your problem with FB today. Some days the data from FB just doesn't show up. Happened to me recently and I believe that is out of our control.
KL is at the mercy of FB API and sometimes FB just doesn't deliver...or worse yet FB changes the rules, which KL has trouble with because it's hard to keep scores consistent when FB changes the data it's delivering.
- cindycapo10 years agoChampion
Yess, KenDanieli, I agree, Facebook is the problem with Klout, as we have seen over and over.. They dont make it easy for them...