2020 Customer Awards: (ISC)2 - Small but Mighty

<Company Logo here>
Company: (ISC)2

Company background: (ISC)² is an international nonprofit membership association focused on inspiring a safe and secure cyber world.

Contact: Andrea Moore

Title: Senior Corporate Communications Specialist

Related URLs: community.isc2.org

Kudos Category: Small but Mighty

1. Describe your company and your organization.
(ISC)² is an international nonprofit membership association of 150,000+ members globally focused on inspiring a safe and secure cyber world.

2. Why did you choose to invest in Khoros?
Khoros provides an opportunity for our members and non-members to collaborate and engage each other on a broad array of cybersecurity issues and professional development topics. It has organically evolved into a great resource of information and community help for certification candidates and those seeking membership in our organization.

3. How does Khoros help you deliver results beyond what a team your size normally can do?
This platform is not only a networking and collaboration tool for cybersecurity professionals, it has also become an extension of our member support team allowing members and non-members to receive timely responses. We have recently overhauled our community branding and functionality providing a better user experience. We have a small team who conducted a user analysis audit to better understand our audience.  We recently added Group Hubs to allow to provide a forum for in-depth discussion on a range of topics. We are currently adding 150+ Group Hubs representing cities around the world to allow for greater connection for members. During the global pandemic of COVID-19, our chapters in cities across the world are not able to meet, these Group Hubs will allow for virtual connection and collaboration when in-person is not possible. 

<Supporting visuals: Please include any supporting visuals/graphics into your above answers. Insert them into your text copy, so we’re clear on desired positioning of the graphics. We will accept videos for this entry. All videos must be submitted as publicly viewable links on YouTube or Vimeo.>