Lithys 2014: Barclaycard US - Best Community Design
Company: Barclaycard US
Entry submitted by: Jennifer Hitchens (jenh) Community Manager/Social Media Manager
Community: Barclaycard Travel Community (www.BarclaycardTravel.com)
Lithy category: Best Community Design
Why BarclaycardTravel.com Should Win The Lithy Award for Best Community Design
The Barclaycard Travel Community is a one-of-a-kind design with an emphasis on travel photos that creates an aesthetically beautiful website. Community Members are encouraged to explore the site for travel inspiration and share their travel experiences to earn miles that can be redeemed for travel rewards or e-certificates.
A few key areas that differentiate the Barclaycard Travel Community design:
- Real time home page updates display Community Members posted Travel Stories. Community Members enjoy an immediate gratification of seeing their Travel Story and photos directly on the Home Page.
- Rotating photo slide area of home page highlights the visual nature of the design and enables the Community Manager to highlight Blog and User Generated Travel Story content.
- Design includes an easy-to-post Travel Story process that includes a drag and drop options for uploading multiple photos seamlessly.
- Customized Blog Content area highlights the visual assets of each blog post as well as the Expert Travel blogger profiles.
- Enhanced Discussion area includes a real time Twitter feed.
- Revolutionary capability for both Barclaycard Arrivalâ„¢ cardmembers and non-cardmembers the ability to earn miles for sharing their travel stories redeemable for travel rewards or Amazon e-certificates.
Between the beautiful elegance of the design and the differentiating elements above, we believe Barclaycard Travel Community provides a step-change vision for the way digital communities will be designed in the future.
Barclaycard Travel – Home Page
Home Page features a rotating image area with emphasis on visually engaging photo content.
Cascading Travel Story tiles feature Community Member generated travel stories that emphasize the visual allure of exploring travel adventures.
Barclaycard Travel – Home Page
Home Page also contains an interactive map that encourages visitors to explore Travel Stories via location.
Barclaycard Travel - Home Page & Search
Barclaycard Travel - Easy Travel Storytelling
Barclaycard Travel - Designed Blog Content
Blog format provides a highly stylized design that focuses on photos and expert travel blogger bios for easy consumption.
Each blog contains photos, kudos and comment capability as well as the ability to share out easily to social networks.
Barclaycard Travel - Customized Discussion
Barclaycard Travel - Unique User Profile
Barclaycard Travel - Email Designs
Community members also receive Daily Alert emails when they have earned miles in the community. This follow-up email communication has increased engagement.
A monthly Travel Community Newsletter helps to drive increased registrations and provides an update on trending topics and blogs within the community. User generated content is also prominently featured.