Company: Telstra
Entry submitted by: Yannick Pierre (Yannick_P) Crowd, Help & Support Lead
Community: Telstra CrowdSupport (http://crowdsupport.telstra.com.au/)
Lithy category: Total Commun...
During past 12 months as a regular user of Telstra Crowd Support it has been most rewarding to see user interest and support go from strength to strength. We see daily a broader range of questions spanning not just isues pertaining to Telstra services and facilities, but also site participants now feel confident to seek answers for general issues or probelms they might be experiencing with PC's, Tablet's; mobile and home phones of course in fact a huge range of devices as well as apps and software.
There always seems to be someone around who can help someone else out with an answer or at least steer them in the right direction to ensure a solution to their query.
Jeff