AI Moderation: Understanding Moderation Styles

Auto-Approved (No AI Moderation): Posts appear immediately with no AI analysis. Human moderators act on user-reported content. Best for high-trust communities where posting speed is critical. Risk: policy violations stay visible until a moderator acts; workload can be higher due to manual review.

Selective Review (Post-Publication with AI): Posts appear immediately while AI analyses content in the background. If AI confidence exceeds your configured threshold, the system automatically acts (hides post, flags for review, notifies user). If confidence is at or below the threshold, the post stays visible but is flagged for human review. Best for communities that want real-time posting with an AI safety net. Risk: brief 1–2 second exposure window before AI acts.

Required Review (Pre-Publication): Posts are hidden until approved by AI or a moderator. This ensures zero community exposure to violations. Best for quality-critical communities, regulated industries, and zero-tolerance policies. Risk: slower posting experience; workload is lowest since AI auto-approves most content.

Key trade-offs: Auto-Approved means no AI analysis. Use only where you rely entirely on user reports. Selective Review is the most versatile option. Required Review maximises protection but slows posting.

Moderation: Moderation Types

Settings > Moderation > Moderation Types

Configure a moderation style for each content type: Discussions and replies, Blog comments, Knowledge Base comments, Ideas and Idea comments, Event comments, and Media (images, videos, att

achments). Settings can be overridden at the board level.

Community-specific guidance

Role-Based Overrides: Set specific roles to bypass standard moderation, for example, Trusted Members auto-approved even when the community uses Required Review,reducing friction for established members while protecting new user content.