Knowledge Base Article

Email Template - Variables

Variables are dynamic placeholders replaced with real data at send time. Click the Variables tab in the left sidebar to see all available variables for the current template. Click a variable to insert it, or type the syntax directly (e.g., {communityTitle}). Variables are Case Sensitive.

Global variables (all templates)

Variable

Syntax

Description

User Name

{userLogin}

Login name of the recipient

Community Name

{communityTitle}

Community display name

Receiver

{receiver}

Display name of the email receiver

Recipient

{recipient}

Display name of the email recipient

Recipient Address

{recipientAddress}

Recipient email address

Policy Url

{policyUrl}

Community privacy policy link

Notifications Settings Url

{notificationsSettingsUrl}

User notification settings link

Unsubscribe Url

{unsubscribeUrl}

One-click unsubscribe link

Unsubscribe External Url

{unsubscribeExternalUrl}

External one-click unsubscribe link

Front Page Url

{frontPageUrl}

Community home page link

 

Note: The unsubscribe link is required for marketing/commercial emails (CAN-SPAM, CASL, GDPR). Transactional emails like password resets and verification are exempt - the system bypasses unsubscribe for these by design.

Template-specific variables

These are scoped by category - the Variables tab only shows what is available for the template you are editing.

Category

Variable

Syntax

Description

Authentication

Verification URL

{verificationUrl}

Email verification/change confirmation link

Subscription

Author

{author}

Author of the subscribed content

Subscription

Subject

{subject}

Subject or title of the content

Subscription

Message Url

{messageUrl}

Link to the content

Subscription

Board

{board}

Board where content was posted

Subscription

Body

{body}

Body or excerpt of the content

Subscription

Rank

{rank}

Rank of the content author

Subscription

Label Text

{labelText}

Labels applied to the content

Subscription

Last Edit Author

{lastEditAuthor}

User who last edited content

Subscription

Message Type

{messageType}

Type of message (post, reply, etc.)

Engagement

Author Login

{notification.message.author.login}

Content author username

Engagement

Message URL

{notification.message.url}

Link to content where mentioned

Engagement

Badge Title

{notification.badge.title}

Title of the awarded badge

Engagement

Badge Icon

{notification.badge.iconUrl}

URL of the badge icon image

Events

Event Subject

{invite.message.subject}

Title of the event

Events

Start Time

{occasionData.startTime}

Event start time

Events

RSVP Yes URL

{occasionData.rsvpYesUrl}

One-click RSVP link

Moderation

Reason for Change

{reasonForChange}

Reason provided by moderator

Moderation

Content URL

{notification.message.url}

Link to moderated content

Published 2 days ago
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