Welcome to the Atlas Community. We've put together this guide to help you perform common tasks on the community, so you can get started participating sooner. 

Register with the community

In order to get the most out of the Atlas community, you'll first need to register an account. Learn how to register and get started using Atlas here.

Personalize your community experience

Once you've created an account, you can personalize and customize your community experience in several ways. Most community members:

• Change their community avatar
• Set common viewing preferences

Change your community avatar

Changing your avatar is an easy way to personalize your community identity. You can change your avatar as often as you like. Your current avatar appears at the right side of the top navigation bar.

To change your avatar:

1. Go to your profile menu at the top right > My Settings.
2. Click on the pencil icon next to your profile photo.
3. Choose a new avatar in one of these ways:
• Choose a generic avatar from the Community collection on the right.
• Click the pencil icon on the new pop up to upload an image of yourself from your personal collection.
4. Once you're done, click the Save button.

Set your viewing preferences

You can control display preferences, including your time zone, the date display format, and the date display style.

To set your viewing preferences:

1. Go to your profile menu at the top right > My Settings > Preferences.
2. Click into each field and make the changes you want.

Getting the most value out of Atlas

Your role on the community

A community is a place to search for information, read and post about topics of interest, and learn from each other.

You are essential to keeping the community vibrant, even if all you ever do is read messages or articles that someone else has posted. We encourage you to visit often and participate. Ask your toughest questions. Chances are someone has a solution or can point you in the right direction. If you find a solution that works, let others know and pass on your own tips and insights. You might just have the answer someone else needs.

Remember to thank community members who have helped you. Show your appreciation by giving kudos to helpful posts, accepting a solution that answers your question, or posting thank-you replies.  We want the community to be appropriate, friendly, informative, and fun for everyone.

Be sure to read the Community Terms of Service and the community's Rules and Guidelines so that you know what to expect and what is expected of you when you're here.

Posting and replying on the community

Posting on the community is easy. Simply go to any area you have permission to see and post in, and click the Start a discussion button  - or if you are replying to another person’s post or comment, click the text box toward the bottom of the page. After that, type your text in the message editor and click Publish, Post, or Reply. 

When typing, you can even mention other community members if the community’s @mention feature is enabled. Just type “@” followed by the member’s user name. A pop-up menu appears as you type.

Depending on how members have  set up their notifications, they might be notified immediately, and you might get your answer super fast.

Following the content you’re most interested in

Never miss an update on the topics or the content that matters to you most. Use the Follow button at the top right of any area or post, and have the community notify you when someone posts to a board or replies to your question. You can follow forums, blogs, knowledge bases, or any other location in the community. You can even follow a specific post or a tag applied to a post.

Note: When you follow a board or tag, you will be notified by email when a new post is created in that board or with the label.

To follow a tag:

1. From a particular post with a label, click on the label to filter by that label.
2. Click the grey bell icon at the top right just underneath the navigation bar.

Note: Following tags is only in effect for the post or area where you chose to follow content. For example, if you follow a tag named “contest” in board 1, it doesn’t automatically cause you to follow an identically named label in board 2. You must click the bell icon to follow content twice, once for each board. 

To view and manage your follows:

1. Go to your profile menu at the top right > My Settings > Follows & Notifications.
2. Scroll down till you see the specific area or content for which you want to unfollow.
3. Click the three-dot menu at the right, and then Unfollow.

Using images and videos

Members can add images and videos while they author their content, depending on their posting permissions. To find this, check the formatting bar in any post or reply you create, then the camera icon and choose to upload the file.

Tagging content

A tag is a single keyword or phrase that describes the topic, theme, or subject of a post. 

Tagging is a way to help other users discover content. It's also a way to organize content in the community that you think is related. When you apply tags to a post, you add to the value by providing another way for people to find it.

To add a tag:

1. Go to an interesting post or comment.
2. Scroll to the bottom to see the "Add a tag" option
3. Type the keyword or phrase you want to use to tag
4. Select from the options in the dropdown

Please note you won't be able to create new tags. To request a new tag be made available in the community, please email communityhelp@khoros.com. 

Help community members find answers faster with Accepted Solutions

An Accepted Solution is a way for you to choose the reply that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer.

An Accepted Solutions icon also appears on boards and in search results so you can see which messages have solutions. You can mark a solution as accepted only for questions that you've posted (you started the thread). Community moderators can also mark one of the replies to a message as an accepted solution.

To mark a reply as a solution, click Mark as Solution at the bottom left.