Add third-party analytics to your community

Community administrators may require tracking scripts from third-party analytics in their communities. With the Third-party Analytics tool in Communities Analytics, administrators do not need to understand GraphQL or Handlebars in order to integrate with analytics tools and start analyzing their community on those platforms. Instead, they can add their third-party provider using an ID. 

Refer to your provider’s documentation to locate the ID and to learn how to analyze the data pulled from your community.

Note: At this time, Google Tag Manager, Google Analytics, and Meta Pixel are supported in our Third-party Analytics tool. You can add other analytics providers via Page Scripts in Developer Tools. Analytics providers added through Developer Tools are displayed on the Third-party Analytics page but are not editable from that location.

To add third-party analytics providers:

1. Open the Account menu and select Analytics.
2. Select Third-party analytics.
   
3. At the top-right of the page, select Add Provider.
4. In the Add Provider window, select the appropriate Analytics provider.
5. Enter the Tag Manager ID, Google Analytics ID, or Meta Pixel ID as appropriate.
6. Select Add.
   The provider you added is now shown on the table.
7. In the Active column, toggle on or off the provider as desired.

Note: Open the Options (three dots) menu to Edit or Delete the provider as desired.