Knowledge Base Article

Aurora: Move post to different content types

Duplicate content and evolving conversations are common in the community. Sometimes, a discussion is better suited to a different content type. For example, a topic originally planned as an event might work better as a forum discussion if participants are spread across time zones. Likewise, an active discussion could evolve into an event for real-time engagement. To maintain continuity and preserve valuable conversations, you can move content between formats without losing context. 

This article covers how to move content and metadata lost after the move.

Move content

The following is an example of moving a discussion to an idea. The discussion is in a forum board called “UX writers Forum” and has 2 replies and 1 Like.

  1. On the discussion page, open the Options menu.
  2. Select Move.
    A window opens where you can select to move or merge the content.

  3. Select Move to a different board of any content type.
  4. Select Continue.
     A window opens where you can choose the destination of this discussion.

     

  5. In the Destination field, select a place in the community. In our example, we choose an idea board called “UX writer Ideas.”
  6. (Optional) If you want to notify the author of the discussion about moving it, select Author of this post checkbox.
  7. (Optional) If you want to notify the members who replied to this discussion about moving it, select Members who replied to this post checkbox.
  8. Select Move.

You receive a success message. The discussion is now an idea on the selected idea board. Existing likes display as votes, and the two replies appear as comments on the idea.

Similarly, you can move any content type to a board of any other content type.

While moving, some of the metadata belonging to the original post is lost. This information is shown to you as a prompt before the content is moved.

For example, as shown in the following screenshot, when you move an idea to a forum (or a board of another content type) the idea-specific details like status and status comments are lost.

Meta data loss after move

Below are the details of the metadata that is lost when a content type is moved to a board of a different content type.

Source

Destination board

Metadata lost

Blog posts

Knowledge base board

Cover image

Blog posts

Any content type board other than knowledge base board

cover image, co-authors, introduction, blog post summary, and history

Discussions

Any content type board

N/A

Events

Any content type board

Type of event, start and end date, video URL, location, and featured guests 

Ideas

Any content type board other than Ideas board

Status and status comments 

KB article

Blogs board

Contributors

KB article

Any content type board other than Blogs board

Contributors, introduction, article summary, and history

 

Updated 5 days ago
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