Use Rich UI Components to reply with UI widgets like cards, images, and videos.

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Note: For each UI widget, you can specify a customized speech response.

Location

Use Location reply actions to quickly send a location to your users. Depending on the capabilities of the channel used by the user, location messages are rendered either as a map image or as a Google Maps link. The user can then open that location in the mapping application built into their OS or in Google Maps.

Buttons

You can use buttons in your bots to enhance the experience and make it easier for customer to choose an action.
Buttons can complete the following actions:

• Trigger an event
• Send text as the user
• Open a URL
• Open a URL in a web view

The button does not disappear after the user taps on it. As such, the user can click it multiple times.

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Note: Not all channels support opening URLs or web views.

Card

Cards are compound messages consisting of text, images, or buttons. Depending on the connected messaging channel, cards are rendered differently.

Carousel

Carousel messages include a set of cards that scroll horizontally. Carousels can contain text, images, and buttons. Not all messaging channels fully support carousel messages. To check the level of support across Flow messaging channels, see integration capabilities.