Knowledge Base Article

📌Path to Communities Mastery : Trainings and Coaching Sessions 📌

To enhance your communities expertise, we offer a comprehensive suite of world class training videos and personalized coaching session. our tailored resources are designed to guide you through every aspect of building and maintaining vibrant communities, from foundational concepts to advanced engagement strategies. By leveraging our expert-led-training and customised coaching, you can unlock the full potential of Khoros communities and create exceptional experience that drives meaningful connections and results.

Classic Communities Admin Hub: Start your journey for all things Admin

Admin Training Videos

  1. Getting Started as an Admin
  2. Community Bulk Archive Content

Admin Product Coaching (1-on-1) Sessions

  1. Admin Console Overview
  2. Introduction to Communities

Classic Communities Analytics Hub: Start your journey for all things Analytics

Classic Community Analytics Training Videos

  1. Getting Started as an Analyst
  2. Analytics Advanced Filter
  3. Community Analytics Personalization 

Classic Community Analytics Product Coaching (1-on-1) Sessions

  1. Community Analytics Overview

Classic Communities Moderators/Managers Hub: Start your journey for all things Moderation

Classic Community Moderation/Manager Training Videos

  1. Getting Started as a Manager
  2. Building Community Structure
    1. Introduction to TKB and Blog Workflow
    2. Article Dashboard
    3. Article Workflow
    4. Blog Dashboard
    5. Community Events
  3. 3-step workflow for Blogs
  4. Getting Started as a Moderator
  5. Moderation in Manage View - Care/Community

Classic Community Moderation/Manager Product Coaching (1-on-1) Sessions

  1. Moderation Tips & Tricks
  2. Spam Management
  3. Roles & Permissions Deep Dive
  4. Group Hubs 
  5. Studio Overview
  6. Events Overview

Classic Communities Developer Hub: Start your journey for all things Development

Classic Community Developer Training Videos

  1. Getting Started as a Developer
  2. SDK and Freemarker in Community -
  3. Tech Stack and Customization 
  4. Community Events
  5. Studio Component Help
  6. Resource Center Community

Classic Community Developer Product Coaching (1-on-1) Sessions


Don't see the session you need? Sign up for a 20-minute Q&A Coaching session if you have specific questions on the Khoros Communities - Classic Platform. 

Khoros Communities - Aurora

Don't see the session you need? Sign up for a 20-minute Q&A Coaching session  if you have specific questions for the Khoros Communities - Aurora Platform.

 

Updated 22 days ago
Version 30.0

6 Comments

  • MarkSchwanke Unfortunately, APIs are out of scope for Product Coaching, but please feel free to chat with us if you need any help with finding relevant documentation. 

  • MohammedF Would love to be pointed to any documentation that shows how to self setup then. I've done it years ago with Jive and other community platforms but would love to get it set up so I can run some simple queries. I'm sure there are others here who would benefit from learning how to set it up so they can create reports and get data that isn't available in community analytics or a user report export like I've mentioned in the link above since the field can't apparently be added to the user report export.


  • MarkSchwanke Unfortunately, we don't have the documentation for that specific scenario, but there is some documentation here that might help as it explains the functions of the API and provide various examples.

  • HelgaMarieAuran At the moment, there isn't a coaching session specifically tailored for Ideation. However, you have the option to sign up for a Q&A session or initiate a discussion here to receive insights from other Community Members regarding Ideation.