Knowledge Base Article
Our product management teams are currently in the planning phases for product enhancements related to GDPR compliance, and engaging in discussions with our customers to determine what features our customers would like to see. We do not yet have any specifics in this particular area, as we have been focusing efforts to date on the rights of data subjects - the ability to obtain their personal data, make corrections, and the “right to be forgotten”. We would point out that current features of our Community and Social Media Management offerings do provide opportunity to post information about what your company is doing in the area of GDPR compliance, and to respond quickly to inquiries or other posts of social media about your compliance, but we would love to hear from you if there are features you would like to see that would specifically enhance these capabilities.