Knowledge Base Article

Khoros Customer Data Retention and Destruction Policy

Data Retention Customer data is generally retained for the duration of the customer’s contract with Khoros. Exceptions to this include: Khoros Marketing: Data imported from various social med...

Updated 2 months ago

Version 8.0

policies & guidelines

DaveEv

Khoros Staff

2 months ago

Hi CarolineS -

Apologies for the "false alarm"-- I see how my wording may have caused concern. My intention was to speak to the restoration of data as we go forward from the platform outage ~10 days back.

I appreciate your raising this, as in retrospect I'm sure others had the same question. :-)