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Customer Structure and Posting Guide

Customer Structure and Posting Guide

As a Khoros customer, you are granted more access to the Atlas community than as a registered user.
 
Stay up-to-date on the latest innovations, product information, ask and answer questions, blog, share resources, thought leadership, collaborate, and participate in discussions with leaders across the globe.

Below is a list of the seven different boards in the community and descriptions of their sub-boards. You can also find descriptions of all boards and sub-boards at the top of the category page or the sidebar.
 
Board Sub-Category

marketing.pngKhoros Marketing: Here, you can learn about the latest innovations and capabilities available from Khoros Marketing.

Marketing Docs: Learn about Khoros Marketing, figure out what to do first, get step by step guides for common and advanced tasks.

Marketing Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Marketing from a team of platform experts.

Khoros Marketing Blog: Learn about the latest innovation and capabilities from Khoros Marketing.

Khoros Marketing Discussions: Discuss social strategy, technology, and best practices, and ask questions about the platform.

Khoros Marketing IdeasShare your ideas for improving Khoros Marketing, products, and services. Post your ideas or review those of others.

 

Board Sub-Category

care.pngKhoros Care is an industry-leading platform for connecting brands to customers in their preferred messaging channels.

This space is for anyone looking to innovate better customer experiences and more efficient operations.

Let's talk about rich channels, transforming contact centers, and chatbots, and AI!

Khoros Care Docs: Get acquainted with Khoros Care, figure out what to do first, get step by step guides for common and advanced tasks.

Khoros Care Release Notes: Learn about the newest features for Khoros Care.

Care Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Care from a team of platform experts.

Khoros Care Blog: Read about best practices, success stories, and product roll-outs for Khoros Care.

Khoros Care Discussions: Discuss response, publishing, or broader social care strategies.

Messaging & Automation Forum: Discover the latest innovations from Messaging and Bots. 

Khoros Care Ideas: Share your ideas for improving Khoros Care products and services. Post your idea or review the ideas of others.

Care Developer Documentation: Visit our Khoros Care developer documentation portal.

  

Board Sub-Category

community.png

Khoros Communities is a leader in building vibrant brand communities. This space is for anyone looking to start, build, or grow their community and includes interactive information about strategy, technology, and the practical application of both to achieve your bigger purpose.

If you have a question, just ask!

Khoros Community DocsLearn about our Community product, figure out what to do first, get step by step guides for common and advanced tasks.

Khoros Community Release Notes: Learn about new Khoros Community features.

Community Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Community from a team of platform experts.

Khoros Community BlogThe hub for Khoros Community analytics, tips, product features, and customer success stories.

Khoros Community DiscussionDiscuss Khoros Community, publishing, and strategy with other users.
Khoros Community IdeasShare your ideas for improving the Khoros Community and services. Post your own idea or review the ideas of others.

Khoros Community Training: Check out the Khoros Community area of Campus.

Khoros Community Dev Docs: Visit our Khoros Communities developer documentation portal.
JXFind answers to JX questions, get updates, and connect with other JX customers.

Board Sub-Category

DEV.png

Developer Network: Connect with other developers working with the Khoros Development Platform and find out what they are doing to stay ahead.

Developer Discussion: Connect with other developers working with the Khoros Development Platform.
Developer DocumentationHomepage to Khoros' product developer documentation, including Guides and APIs.

Care Dev Docs: Redirect to the Khoros Care developer docs.

Communities Dev Docs: Redirect to the Khoros Communities developer docs.

Marketing Dev DocsRedirect to the Khoros Marketing developer docs.

 

Board Sub-Category

schedual.png

Khoros Events: See what events Khoros has planned for customers around the world.

Khoros Events: Join this group to learn more about the Khoros events and opportunities to connect with event attendees.
Customer Meetings & Events: Join this group to stay updated on EU meetups, events, or conferences in the EU.

 

Board Sub-Category
 
 
lgo.pngAtlas HubDiscover the latest news and insights from Khoros, receive product coaching, learn how to engage with our community.

Atlas Insights BlogKhoros news, industry insights, best practices, and more from our own community experts.

Khoros Customer Blog: A customer-only blog featuring early insights into roadmap and other projects.

About Our CommunityAll you need to know about the Khoros Community, such as registration help, community guidelines, and step by step guides.

Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros products from a team of platform experts. 

Education InformationKhoros Campus provides on-demand tutorials to help you learn about our products and how to get things done.

Customer ConnectionConnect directly with other Khoros customers to share your experiences or ask for help.

Suggestions for AtlasShare your suggestions for improving the Khoros Community and services.

Khoros Data API User GroupThe Khoros Data API User Group is intended to help business analysts and other users of Khoros data collaborate and quickly identify best practices for the use of our data APIs. 

Stars Program: This program recognizes and rewards the most active and influential customers in Khoros' community.

 Job BoardFor employers looking to find the perfect candidate who already has experience with the Khoros platform.

 

Board Sub-Category
 
 
support.png
Support: Find general information and about Khoros Support team policies and procedures
Support Forum: The place to go if you can't find the answer you need in our documentation.
Care PortalOpens a Support Case for questions or issues that haven't been answered in the community.
Support Information: Find general information and information about Khoros Support team policies and procedures here.

Contact Khoros Support: Khoros Customer Support is committed to providing the assistance you need to meet your business objectives and drive the most value from your Khoros solution.

 

Board Sub-Category

case portal.png

Case Portal 

Opens a Support Case for questions or issues that haven't been answered in the community.

 

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Customer Structure and Posting Guide

As a Khoros customer, you are granted more access to the Atlas community than as a registered user.
 
Stay up-to-date on the latest innovations, product information, ask and answer questions, blog, share resources, thought leadership, collaborate, and participate in discussions with leaders across the globe.

Below is a list of the seven different boards in the community and descriptions of their sub-boards. You can also find descriptions of all boards and sub-boards at the top of the category page or the sidebar.
 
Board Sub-Category

marketing.pngKhoros Marketing: Here, you can learn about the latest innovations and capabilities available from Khoros Marketing.

Marketing Docs: Learn about Khoros Marketing, figure out what to do first, get step by step guides for common and advanced tasks.

Marketing Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Marketing from a team of platform experts.

Khoros Marketing Blog: Learn about the latest innovation and capabilities from Khoros Marketing.

Khoros Marketing Discussions: Discuss social strategy, technology, and best practices, and ask questions about the platform.

Khoros Marketing IdeasShare your ideas for improving Khoros Marketing, products, and services. Post your ideas or review those of others.

 

Board Sub-Category

care.pngKhoros Care is an industry-leading platform for connecting brands to customers in their preferred messaging channels.

This space is for anyone looking to innovate better customer experiences and more efficient operations.

Let's talk about rich channels, transforming contact centers, and chatbots, and AI!

Khoros Care Docs: Get acquainted with Khoros Care, figure out what to do first, get step by step guides for common and advanced tasks.

Khoros Care Release Notes: Learn about the newest features for Khoros Care.

Care Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Care from a team of platform experts.

Khoros Care Blog: Read about best practices, success stories, and product roll-outs for Khoros Care.

Khoros Care Discussions: Discuss response, publishing, or broader social care strategies.

Messaging & Automation Forum: Discover the latest innovations from Messaging and Bots. 

Khoros Care Ideas: Share your ideas for improving Khoros Care products and services. Post your idea or review the ideas of others.

Care Developer Documentation: Visit our Khoros Care developer documentation portal.

  

Board Sub-Category

community.png

Khoros Communities is a leader in building vibrant brand communities. This space is for anyone looking to start, build, or grow their community and includes interactive information about strategy, technology, and the practical application of both to achieve your bigger purpose.

If you have a question, just ask!

Khoros Community DocsLearn about our Community product, figure out what to do first, get step by step guides for common and advanced tasks.

Khoros Community Release Notes: Learn about new Khoros Community features.

Community Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Community from a team of platform experts.

Khoros Community BlogThe hub for Khoros Community analytics, tips, product features, and customer success stories.

Khoros Community DiscussionDiscuss Khoros Community, publishing, and strategy with other users.
Khoros Community IdeasShare your ideas for improving the Khoros Community and services. Post your own idea or review the ideas of others.

Khoros Community Training: Check out the Khoros Community area of Campus.

Khoros Community Dev Docs: Visit our Khoros Communities developer documentation portal.
JXFind answers to JX questions, get updates, and connect with other JX customers.

Board Sub-Category

DEV.png

Developer Network: Connect with other developers working with the Khoros Development Platform and find out what they are doing to stay ahead.

Developer Discussion: Connect with other developers working with the Khoros Development Platform.
Developer DocumentationHomepage to Khoros' product developer documentation, including Guides and APIs.

Care Dev Docs: Redirect to the Khoros Care developer docs.

Communities Dev Docs: Redirect to the Khoros Communities developer docs.

Marketing Dev DocsRedirect to the Khoros Marketing developer docs.

 

Board Sub-Category

schedual.png

Khoros Events: See what events Khoros has planned for customers around the world.

Khoros Events: Join this group to learn more about the Khoros events and opportunities to connect with event attendees.
Customer Meetings & Events: Join this group to stay updated on EU meetups, events, or conferences in the EU.

 

Board Sub-Category
 
 
lgo.pngAtlas HubDiscover the latest news and insights from Khoros, receive product coaching, learn how to engage with our community.

Atlas Insights BlogKhoros news, industry insights, best practices, and more from our own community experts.

Khoros Customer Blog: A customer-only blog featuring early insights into roadmap and other projects.

About Our CommunityAll you need to know about the Khoros Community, such as registration help, community guidelines, and step by step guides.

Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros products from a team of platform experts. 

Education InformationKhoros Campus provides on-demand tutorials to help you learn about our products and how to get things done.

Customer ConnectionConnect directly with other Khoros customers to share your experiences or ask for help.

Suggestions for AtlasShare your suggestions for improving the Khoros Community and services.

Khoros Data API User GroupThe Khoros Data API User Group is intended to help business analysts and other users of Khoros data collaborate and quickly identify best practices for the use of our data APIs. 

Stars Program: This program recognizes and rewards the most active and influential customers in Khoros' community.

 Job BoardFor employers looking to find the perfect candidate who already has experience with the Khoros platform.

 

Board Sub-Category
 
 
support.png
Support: Find general information and about Khoros Support team policies and procedures
Support Forum: The place to go if you can't find the answer you need in our documentation.
Care PortalOpens a Support Case for questions or issues that haven't been answered in the community.
Support Information: Find general information and information about Khoros Support team policies and procedures here.

Contact Khoros Support: Khoros Customer Support is committed to providing the assistance you need to meet your business objectives and drive the most value from your Khoros solution.

 

Board Sub-Category

case portal.png

Case Portal 

Opens a Support Case for questions or issues that haven't been answered in the community.

 

Labels (1)

Customer Structure and Posting Guide

As a Khoros customer, you are granted more access to the Atlas community than as a registered user.
 
Stay up-to-date on the latest innovations, product information, ask and answer questions, blog, share resources, thought leadership, collaborate, and participate in discussions with leaders across the globe.

Below is a list of the seven different boards in the community and descriptions of their sub-boards. You can also find descriptions of all boards and sub-boards at the top of the category page or the sidebar.
 
Board Sub-Category

marketing.pngKhoros Marketing: Here, you can learn about the latest innovations and capabilities available from Khoros Marketing.

Marketing Docs: Learn about Khoros Marketing, figure out what to do first, get step by step guides for common and advanced tasks.

Marketing Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Marketing from a team of platform experts.

Khoros Marketing Blog: Learn about the latest innovation and capabilities from Khoros Marketing.

Khoros Marketing Discussions: Discuss social strategy, technology, and best practices, and ask questions about the platform.

Khoros Marketing IdeasShare your ideas for improving Khoros Marketing, products, and services. Post your ideas or review those of others.

 

Board Sub-Category

care.pngKhoros Care is an industry-leading platform for connecting brands to customers in their preferred messaging channels.

This space is for anyone looking to innovate better customer experiences and more efficient operations.

Let's talk about rich channels, transforming contact centers, and chatbots, and AI!

Khoros Care Docs: Get acquainted with Khoros Care, figure out what to do first, get step by step guides for common and advanced tasks.

Khoros Care Release Notes: Learn about the newest features for Khoros Care.

Care Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Care from a team of platform experts.

Khoros Care Blog: Read about best practices, success stories, and product roll-outs for Khoros Care.

Khoros Care Discussions: Discuss response, publishing, or broader social care strategies.

Messaging & Automation Forum: Discover the latest innovations from Messaging and Bots. 

Khoros Care Ideas: Share your ideas for improving Khoros Care products and services. Post your idea or review the ideas of others.

Care Developer Documentation: Visit our Khoros Care developer documentation portal.

  

Board Sub-Category

community.png

Khoros Communities is a leader in building vibrant brand communities. This space is for anyone looking to start, build, or grow their community and includes interactive information about strategy, technology, and the practical application of both to achieve your bigger purpose.

If you have a question, just ask!

Khoros Community DocsLearn about our Community product, figure out what to do first, get step by step guides for common and advanced tasks.

Khoros Community Release Notes: Learn about new Khoros Community features.

Community Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros Community from a team of platform experts.

Khoros Community BlogThe hub for Khoros Community analytics, tips, product features, and customer success stories.

Khoros Community DiscussionDiscuss Khoros Community, publishing, and strategy with other users.
Khoros Community IdeasShare your ideas for improving the Khoros Community and services. Post your own idea or review the ideas of others.

Khoros Community Training: Check out the Khoros Community area of Campus.

Khoros Community Dev Docs: Visit our Khoros Communities developer documentation portal.
JXFind answers to JX questions, get updates, and connect with other JX customers.

Board Sub-Category

DEV.png

Developer Network: Connect with other developers working with the Khoros Development Platform and find out what they are doing to stay ahead.

Developer Discussion: Connect with other developers working with the Khoros Development Platform.
Developer DocumentationHomepage to Khoros' product developer documentation, including Guides and APIs.

Care Dev Docs: Redirect to the Khoros Care developer docs.

Communities Dev Docs: Redirect to the Khoros Communities developer docs.

Marketing Dev DocsRedirect to the Khoros Marketing developer docs.

 

Board Sub-Category

schedual.png

Khoros Events: See what events Khoros has planned for customers around the world.

Khoros Events: Join this group to learn more about the Khoros events and opportunities to connect with event attendees.
Customer Meetings & Events: Join this group to stay updated on EU meetups, events, or conferences in the EU.

 

Board Sub-Category
 
 
lgo.pngAtlas HubDiscover the latest news and insights from Khoros, receive product coaching, learn how to engage with our community.

Atlas Insights BlogKhoros news, industry insights, best practices, and more from our own community experts.

Khoros Customer Blog: A customer-only blog featuring early insights into roadmap and other projects.

About Our CommunityAll you need to know about the Khoros Community, such as registration help, community guidelines, and step by step guides.

Product Coaching: Join a 1:1 Product Coaching session to learn more about Khoros products from a team of platform experts. 

Education InformationKhoros Campus provides on-demand tutorials to help you learn about our products and how to get things done.

Customer ConnectionConnect directly with other Khoros customers to share your experiences or ask for help.

Suggestions for AtlasShare your suggestions for improving the Khoros Community and services.

Khoros Data API User GroupThe Khoros Data API User Group is intended to help business analysts and other users of Khoros data collaborate and quickly identify best practices for the use of our data APIs. 

Stars Program: This program recognizes and rewards the most active and influential customers in Khoros' community.

 Job BoardFor employers looking to find the perfect candidate who already has experience with the Khoros platform.

 

Board Sub-Category
 
 
support.png
Support: Find general information and about Khoros Support team policies and procedures
Support Forum: The place to go if you can't find the answer you need in our documentation.
Care PortalOpens a Support Case for questions or issues that haven't been answered in the community.
Support Information: Find general information and information about Khoros Support team policies and procedures here.

Contact Khoros Support: Khoros Customer Support is committed to providing the assistance you need to meet your business objectives and drive the most value from your Khoros solution.

 

Board Sub-Category

case portal.png

Case Portal 

Opens a Support Case for questions or issues that haven't been answered in the community.

 

Labels (1)
Contributors