Due to the COVID-19 pandemic, we understand that for many, this may be a stressful, uncertain time both professionally and personally. We’re taking this seriously and you can read more about how Khoros is handling COVID-19 in @JackB's latest blog.
We also created the new Group Hub, Tools for Crisis Management, that customers and partners can join. This group was created to share content, best practices, and collaborate on ways to handle digital customer engagement during crises like the COVID-19 Coronavirus pandemic.
Over the next few days and weeks, we will be sharing content in Atlas that we hope can help make your digital channels work harder for you in times of crisis. Do you have any tips or insights into how your company is adapting? Let us know in the comments below.
The most popular idea does not always mean the best idea, @Warren_Brill brought up some solid points on criteria that can help validate idea sharing in the community.
Want to share an engaging discussion you participated in last month? Let us know in the comments below!
Last month we proudly introduced the next stage in our AI journey, Introducing Khoros Bot!
Missed out on our recent Khoros Roadmap Webinar? Don't worry, we've got you covered. Get up to speed with the Marketing Webinar and Care and Community, along with some helpful tips on security and governance.
*This month we created a new special secret algorithm to calculate top contributors. 🙂
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