At Lithium, we have a ton of passionate contributors typing furiously to share the latest thought leadership in customer engagement, the coolest new customer story or interesting takeaways from a webinar. Sometimes awesome content gets buried in the shuffle so moving forward on the Lithium community, we will be rounding up top stories, news and resources you need to know in case you missed it. If you want to stay up to date with our top content and send them straight to your inbox, check “Customers Only: Product Releases” on this form to subscribe to our bi-monthly customer newsletter.
Here is our first roundup of the #ICYMI series:
The 2016 Lithium Digital Customer Excellence Awards (Lithys) have been extended!
Get recognized for your digital excellence. Submit your Lithy nomination by April 27th and you could join the digital elite by taking home a trophy at LiNC! Check out our video for some inspiration. Click here to submit your entry.
Accelerate your success with Fast Track Services
We're excited to announce the launch of a new set of services: Fast Track! With nearly 15 years of community and social customer experience, Fast Track packages our expertise into targeted, short-term engagements to help you drive more ROI. Get started here for more information.
Lithium named an Elite vendor in the 2016 CRM Watchlist
Lithium was named an Elite Winner in the 2016 CRM Watchlist! We were credited for the impact that our products, services and innovations create for our customers and the industry. Here is the full report.
StarHub transforms into a global social media leader
StarHub, Singapore’s fully-integrated info-communications company, generated an impressive S$2.8M in sales revenue and over S$500k in customer support cost savings through their community. Awarded the “Most Socially Devoted Brand" by SocialBakers, learn how they became a digital leader. Learn about their journey.
Lithium Developer Network (LDN) delivers new Chrome extensions for Studio
Inspired from a hackathon and from one of our partners, Hinterlands, check out how the new Google Chrome extensions for Studio make development easier. Read more on the Tech Blog.
9 gamification patterns you need to know
Gamification is a proven way to engage community members and keep them coming back for more. Chief Scientist, Dr. Michael Wu, has patented a continuum of techniques for choosing the right gamification plan, depending on the behaviors you want to drive. Download the whitepaper.
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