Ability to UnFollow a Twitter user from Agent console

Ability to UnFollow a Twitter user from Agent console

Ability to UnFollow a Twitter user from Agent console.  Currently the agents do not have p/w to Twitter account and we need a way to Unfollow users without admin access.

 

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5 Comments
Honored Contributor

Hi,

 

agree would be great to get that Feature  Appreciate your guys don't have the password but we find we have to use it especially if you need to delete tweets sent in error 

Trusted Contributor

That's another good use case as well.

Honored Contributor
Occasional Commentator

Hey!

 

Another thing to add to this; perhaps adding the ability to 'Resolve and Unfollow' as a way to close a case?

 

Saves on two clicks and can be done in multiples. Adds speed to an otherwise slow process.

 

Cheers!

Moderator
Status changed to: Investigating