Allow JSON files as attachments to cases in Atlas Case Portal

Allow JSON files as attachments to cases in Atlas Case Portal

Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal?

It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in our support cases, only to then need to remove the extraneous extension after uploading so our IDEs stop spamming us with errors and/or remove our syntax highlighting.

I'm actually fairly surprised that the JSON extension is not already enabled with it being such a common format for Khoros data such as API v2 output, etc.

Thanks!

Tags (3)
2 Comments
Community Manager
Status changed to: Delivered

Hi @jeffshurtliff 

 

I have updated the allowed file types and you should now be able to attach json files in the case portal.

 

Cheers,

Andy

Esteemed Contributor
Awesome, thanks Andy!!