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Make "Last Case Comment" column sortable in Case Portal

Make "Last Case Comment" column sortable in Case Portal

I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases.

In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.)

Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?

atlas-case-portal-last-comment-not-sortable.png

4 Comments
Community Manager
Status changed to: Investigating
 
Community Manager
Status changed to: Delivered

Hi @jeffshurtliff 

 

Thank you for the suggestions, you can now sort the Last Comment Date column 🙂

 

Cheers,
Andy

🎉🎉!

Great news!!  Thanks @AndyK and team!!