Home to best practices, success stories and product roll-outs for Khoros Care.
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A11ey
In this session, we will cover a couple of questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels. Ho...
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LisaBo
In today’s world, digital-first customer engagement is no longer an option — it’s a must. In this 45-minute webinar hosted by Engage Business Media, we’ll hear: How customer needs ...
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SheetalK
Twitter has just launched Fleets: a new way to join the conversation: Fleets are for sharing momentary thoughts – they help start conversations and only stick around for 24 hours. ...
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JoshSn
Today, we’re thrilled to announce 3 new capabilities within Khoros Care; Email channel support, Suggested Responses for agents, and Intent Detection for tags. By adding support for...
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VivekG
When we launched our CRM integration earlier this year, customers loved the efficiency it drove by allowing agents to view, create, and edit customer records and cases in their CRM...
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