Welcome to part two of the Success Planning blog, Optimization. In this session we will talk about Optimization of your Care programs, this is something that can benefit you no mat...
Care now can ingest, delegate, and respond to email addresses that have been configured as a Source Integration. Note: This is still Early Access. This new channel provides many ad...
In this section of the series, we will discuss the analysis you should be doing on an ongoing basis. We have many questions about how to improve and grow Customer Engagement. I thi...
Today we’re proud to announce that Khoros has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots. Flow.ai offers impressive ease-of-use ...
In this session, we will cover a couple of questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels. Ho...
