What is it? The long-awaited ability to manage Instagram direct messages, including the ability to both receive and reply to story mentions, with your customers from within Khoros ...
Status: At the end of April, we will turn on the Marketing Data in Care integration for all customers with Marketing and Care. Limitations / Roadblocks: Turning on the integration ...
Ready to modernize your digital care program? Allison Fasching, Customer Solutions Director shares experiences and best practices in the Digital Care space. Discover ways to build ...
Managing Change in your Care Programs Making a change to your Care program can happen proactively or organically. Proactive changes such as adding a new channel, increasing staff, ...
Welcome to part three of the Optimization & Growth blog, Growth. In this session we will talk about things to consider when growing your Care programs, if you haven’t already pleas...
