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Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
95 posts
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FranciscaF

How to use data to drive better Twitter customer service

This guide will give you 7 easy and effective data-driven tools and practices you need to know for Twitter customer service success.
by Lithium Alumni (Retired) Lithium Alumni (Retired) in Khoros Care Blog
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CoryD

Creating Highly Efficient Teams with Push-Next

Ready to see what a highly efficient Care team can accomplish?
by Content Coordinator in Khoros Care Blog
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0
LisaH1

TikTok Moderation Has Arrived!

With the addition of TikTok’s moderation in Khoros Care, brands can now moderate their public comments on their owned videos in Khoros.
by Khoros Alumni (Retired) LisaH1 Khoros Alumni (Retired) in Khoros Care Blog
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A11ey

The Hybrid Future is Here: Let’s modernize your agent's experience

Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.
by Khoros Staff A11ey in Khoros Care Blog
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A11ey

Community Self-Service + Accelerated Community Management

Self-service goes beyond relieving your support team’s workload.
by Khoros Staff A11ey in Khoros Care Blog
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