Home to best practices, success stories and product roll-outs for Khoros Care.
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SheetalK
We have improved our YouTube integration capabilities to allow ingestion of comments on all videos, regardless of age. This enables you to respond to all new comments from your cus...
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SheetalK
Facebook is rolling out Instagram DM access in a phased approach. Read the post for more info on when you can expect to see your IG DMs in Khoros.
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LarissaT
Care system tags will now map to a customer's Marketing Initiatives, Plans, and Labels. Care will assign these system tags to conversations on brand posts, which will give teams mo...
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CoryD
Discover ways to build a new program, optimize your existing program or prepare to grow!
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A11ey
In this blog, we will talk about some Change Management best practices that can be applied to both expected and unexpected changes. For this topic, I have asked our Change Manageme...
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