Home to best practices, success stories and product roll-outs for Khoros Care.
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SheetalK
What is it? The long-awaited ability to manage Instagram direct messages, including the ability to both receive and reply to story mentions, with your customers from within Khoros ...
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LarissaT
Status: At the end of April, we will turn on the Marketing Data in Care integration for all customers with Marketing and Care. Limitations / Roadblocks: Turning on the integration ...
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CoryD
Ready to modernize your digital care program? Allison Fasching, Customer Solutions Director shares experiences and best practices in the Digital Care space. Discover ways to build ...
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A11ey
Managing Change in your Care Programs Making a change to your Care program can happen proactively or organically. Proactive changes such as adding a new channel, increasing staff, ...
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A11ey
Welcome to part three of the Optimization & Growth blog, Growth. In this session we will talk about things to consider when growing your Care programs, if you haven’t already pleas...
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