Already tired of hearing holiday music? Good news! There’s plenty of outstanding podcast content out there for community managers to dive into! Check out these recommendations, and...
Defining the success of a community can be really challenging because different people come to communities for so many different reasons: support, connection, innovation, feedback,...
Mature, advanced communities are much more than a support forum. They thrive because they engage people to share knowledge, experiences, and resources. Building a strategic communi...
Why the most important? If you had 5 minutes with your CEO to demonstrate the importance of your Community and how it improves over time, what KPI would you use? Communities are co...
Budgets in 2020 are…probably what you are expecting Unstable. Some 90% of marketers say their budget commitments have been delayed or are under review, and Communities are also exp...
