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Get acquainted with Khoros Flow and learn how to get started
15 posts
Learn about Flow triggers and replies
25 posts
Learn about building complex business logic contextually within Flows
25 posts
Learn more about specific Flow features
106 posts
Learn about integrating Flow with other channels and platforms
23 posts
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MeghaD
In addition to the Flow built-in translation workflow, Flow offers a new capability to export all textual bot content (what users will see) to be translated and imported. Often the...
by Khoros Staff MeghaD in Guides
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MeghaD
Through Flow Call Deflection you can re-route the calls to different self-service systems or digital channels automatically based on specific customer requests. Call deflection hel...
by Khoros Staff MeghaD in Guides
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MeghaD
This article explains definitions for all the Flow metrics captured in Flow Analytics. Flow Metrics Flow analytics captures events that take place during user interaction with a ch...
by Khoros Staff MeghaD in Guides
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MeghaD
The following describes roles and permissions in the Flow.ai dashboard: : Users have access to the feature or functionalities : Users have no access or visibility of the features o...
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MeghaD
Logs provide additional information to review, debug and troubleshoot bot conversations. It provides a self-service platform for the users to proactively analyze the cause of commu...
by Khoros Staff MeghaD in Guides
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Developer Documentation
Looking for Developer Documentation? Go to developer.khoros.com.