As Khoros Flow already supports system entities system.email or system.date, Flow Code Action also extends these system entities with location-based entities such as addresses or p...
For the Code Actions, you can now add function arguments to make them reusable without rewriting the Code Action. You can implement multiple Arguments for a single Cloud Code Actio...
Using Flow's Natural Language Processing (NLP), you can create intents and add training examples for these intents that are matched with inbound user messages. Flow provides multip...
In addition to the Flow built-in translation workflow, Flow offers a new capability to export all textual bot content (what users will see) to be translated and imported. Often the...
Through Flow Call Deflection you can re-route the calls to different self-service systems or digital channels automatically based on specific customer requests. Call deflection hel...
