Formerly known as "lolagoetz" on the community, I'm now a Sr. Solutions Architect with Lithium. I have well over a decade of community management experience and I love making connections between people, process, and technology. I started out in community as a hobby, and eventually turned it into a career thanks to a well-timed interaction on Twitter. Never ask me to sing, because I will do it at the drop of a hat (and much of the time, without being asked, too).