Khoros Community

Tales of a Jive Refugee - Entry 2

One of our biggest concerns, heading into the Lithium acquisition of Lithium JX (Jive-x) from Jive, was that we are a hosted community, and tout ourselves as being drastically more complex than a cloud-based community.

 

The truth? We are. The fallacy? It doesn't mean we can't move to the cloud.

 

SolarWinds benefits from having one of the best Jive platform developers in the history of Jive-x (and now Lithium JX). The instant the acquisition was announced, he starting working the phone lines, emails, and LinkedIn accounts until he was able to get some time with anyone at Lithium who may have some answers. Simultaneously, Lithium was zippy in getting us some face time with @RikusP@DebbieC@AndreaC, and @MichaelP.

 

At this point, I'm calling these four the dream team. If Lithium hadn't been so responsive, we were just a snap of our fingers away from leaping over to a competitor and forgetting our life with Jive and the Lithium JX sale. 

 

All it took was an hour with the dream team and a sync with our amazing dev partner to know, cloud wasn't just an option - it would be more scalable, cheaper, and velcro-ing us much more closely to the bleeding edge of community platform innovation. Here's another way to look at it: Jive and Lithium went head-to-head for years as the two dominant external community solution providers, and only Lithium is left standing. Where Jive folded to Aurea, and Aurea folded to the competition and retreated to the safety of internal communities, Lithium doubled down on their investment in the future of the industry. This, in addition to spending a reported $200 million on Klout a few years ago, means we've taken sides with the powerhouse. Lithium is the New England Patriots of external communities. It hurts to say, as a Seahawks fan, but it's true.

 

Why did I mention we were so complex? What are we doing that creates such a hindrance to moving from a hosted JX instance to the cloud? Stay tuned in Entry 3, coming soon.

About the Author
My name is Ben Garves. I'm a Senior Product Manager at SolarWinds, overseeing the success of our THWACK online community for IT professionals. We're a 150,000-member external community, currently on the Lithium JX platform.
6 Comments
Khoros Staff DebbieC
Khoros Staff

@bengarves - We are humbled by your kind words of recognition. Knowing we had a positive influence on the future of the THWACK community makes all the hard work worthwhile. 

Advisor
Advisor

Looking forward to reading your journey!

Hero
Hero

Thanks @sfield! Are you a fellow newb? What does your community do?

Advisor
Advisor

Hi @bengarves,

I'm a jive-x customer as well. I help manage a private 10,000+ customer and partner community. 

Hero
Hero

Hey @sfield! Awesome. Welcome aboard our mutual crazy train!

Lithium Alumni (Retired) Lithium Alumni (Retired)
Lithium Alumni (Retired)

Welcome @sfield - we are happy to have you here along with @bengarves! Please reach out if you have any questions. Our Lithium JX team is here to help in any way we can.