The Meraki Community is an online learning and engagement ecosystem that supports Meraki’s global partner and customer audience base. It is the central hub for Meraki users to connect with other IT professionals and networking gurus to ask for help, share expertise, network, and grow professionally. Additionally, the community supports critical initiatives across Meraki. Among others, it provides a platform for Meraki Product teams to run product betas, connects Meraki Marketing teams to users for customer research and awareness campaigns, and hosts technical forums to deflect Meraki support cases.
This role provides technical and operational leadership across the Meraki Community platform and partners with the Community Manager and stakeholders to execute strategic platform priorities that drive Community growth and business outcomes.
We're looking for a dedicated, experienced, and self-motivated professional with a mix of business and operations savvy. Our ideal candidate is a Khoros or systems authority with outstanding strategic and analytical skills, can distill big picture vision into innovative solutions, and has proven success leading multi-functional projects.