We are excited to announce that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh. This move to the new Khoros branding will modernize the look and feel, and improve some accessibility issues.
I got a question recently about how to use author tags to filter data in analytics, and I thought I'd create this short video to show how you can do this.
A key thought to remember is that
Update on the migration of SMM raw post exports from the Supervisor View to Analytics.
Learn more about the Lithium CRM Connector, Manage View, and Common Analytics, available now!
Introducing Lithium Messaging, the seamless, secure, and more personalized way for brands to communicate with customers across social, web, and mobile apps.
Are you leveraging SMS for your customer service?
Check out our latest eBook for SMM
What is it, how it works, and why it could be important for you