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Khoros Care Blog

Khoros Oracle
Khoros Oracle

Facebook Page Admin profiles who already utilize two-factor authentication at the user-level and business manager level are not impacted at this time.

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Khoros Staff
Khoros Staff

We are excited to announce the launch of Customer Feedback (NPS/CSAT). Read the blog for more info to get you started!

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Khoros Staff
Khoros Staff

Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.

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Khoros Staff
Khoros Staff

I’m Ron Sanderson, Technical Support Director for Khoros Care, Social Response.

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Khoros Staff
Khoros Staff

Join us for a webinar and live Q&A, to learn practical strategies and recommendations to best support your customers during a public health crisis.

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Khoros Staff
Khoros Staff

We partnered with Kate Leggett from Forrester Research for a discussion on modernizing customer service centers. Watch the video to learn how digital is changing your customer care organization.

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Khoros Staff
Khoros Staff

We are thrilled to announce today’s release of Khoros Bot, our chatbot now available in Khoros Care.

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Khoros Staff
Khoros Staff

Beginning March 4, 2020, businesses will have up to 24 hours to respond to a customer on Facebook Messenger. Here's what you need to know.

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Khoros Staff
Khoros Staff

In early February, Khoros Care will need significant downtime to make important infrastructure updates. This article provides more information about the downtime and supporting resources. 

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Khoros Staff
Khoros Staff

Po.st has recently informed us that they are no longer supporting their link shortening (and link shortening analytics) services. 

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