Here we are introducing a completely new user experience in Khoros Mobile Care. With this fresh change, an agent/expert can filter or sort conversations within a smart view. This will help them to quickly find the right conversation and react faster during viral or crisis events even on the go.
Check out the interactive product tour of our Accelerated Community Management solution to see how our comprehensive moderation and management tools provide faster and more flexible customer support operations.
The latest Khoros innovation release is full of new features that make agents and customers’ lives easier. AI capabilities that will reduce agent stress, new channels that will enhance customer experience, and much more.