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Khoros Care Blog

Moderator

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Check out how we created the official Khoros chatbot Maia!

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Khoros Staff

Sometimes chatbots are too smart for their own good. Join us and Google's messaging team to talk about chatbot best practice and rich experiences in Google's Business Messages.

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Khoros Staff

Now your customers can start rich conversations from Google Search or Maps.

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Content Coordinator

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Instant gratification dominates the digital engagement space, and customer support teams are on the frontline. Care Analytics Tips can help coach you and your agents into Engagement Leaders.

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Khoros Oracle

Facebook Page Admin profiles who already utilize two-factor authentication at the user-level and business manager level are not impacted at this time.

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Khoros Staff

We are excited to announce the launch of Customer Feedback (NPS/CSAT). Read the blog for more info to get you started!

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Khoros Staff

Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.

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Khoros Alumni (Retired)

Some of the most frequently asked questions and answers from the webinars. 

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Khoros Alumni (Retired)

Recommendations for monitoring inbound conversations related to a crisis or other major event via Khoros Social Marketing Inbox and/or Care Module.

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