Check out the interactive product tour of our Accelerated Community Management solution to see how our comprehensive moderation and management tools provide faster and more flexible customer support operations.
The latest Khoros innovation release is full of new features that make agents and customers’ lives easier. AI capabilities that will reduce agent stress, new channels that will enhance customer experience, and much more.
New Instagram APIs now make it possible for Khoros to display comments and replies (nested below comments) with full threaded context, bringing it on par with other channels such as Facebook.
Starting October 5, 2021, Instagram is consolidating their long-format and short-format videos into a single Instagram Video category, and the existing IGTV categorization is deprecated.
We have improved our YouTube integration capabilities to allow ingestion of comments on all videos, regardless of age. This enables you to respond to all new comments from your customers for any videos posted to your channel.