Now that you're team is a well oiled machine, it's time to grow your Care program
Let’s talk about what to do with all the data you have gathered from your analysis!
The Atlas Team is leveraging cutting edge Care feature updates to streamline workflow and report on email in new and exciting ways.
We will be breaking down part 3 of this series into 3 small sections. First up, the analysis you should be doing on an ongoing basis.
Today we’re proud to announce that Khoros has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.
In this second session, we will cover a couple of questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels.
A Video/Blog covering a couple of questions we often get from our customers and prospects about getting started or expanding your Digital Care program.
Learn why brands need to listen, engage, and join their customers on their digital channels of their choice during the pandemic and beyond.
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Email channel support, and two new AI-powered tools — Suggested Responses for agents and Intent Detection for tags.