Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.
Humans built Artificial Intelligence to reduce mental work. Khoros built A.I. to reduce customer and agent mental stress.
The latest Khoros innovation release is full of new features that make agents and customers’ lives easier. AI capabilities that will reduce agent stress, new channels that will enhance customer experience, and much more.
Today we’re proud to announce that Khoros has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.
Email channel support, and two new AI-powered tools — Suggested Responses for agents and Intent Detection for tags.
Check out how we created the official Khoros chatbot Maia!
Sometimes chatbots are too smart for their own good. Join us and Google's messaging team to talk about chatbot best practice and rich experiences in Google's Business Messages.
Some of the most frequently asked questions and answers from the webinars.