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Khoros Care Blog

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Khoros Staff

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Check out the interactive product tour of our Accelerated Community Management solution to see how our comprehensive moderation and management tools provide faster and more flexible customer support operations. 

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Khoros Staff

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Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.

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Khoros Alumni (Retired)

The latest Khoros innovation release is full of new features that make agents and customers’ lives easier. AI capabilities that will reduce agent stress, new channels that will enhance customer experience, and much more.

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Khoros Staff

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Today we’re proud to announce that Khoros has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.

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Khoros Staff

Email channel support, and two new AI-powered tools — Suggested Responses for agents and Intent Detection for tags.

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Khoros Alumni (Retired)

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Check out how we created the official Khoros chatbot Maia!

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Khoros Staff

Sometimes chatbots are too smart for their own good. Join us and Google's messaging team to talk about chatbot best practice and rich experiences in Google's Business Messages.

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Khoros Alumni (Retired)

Some of the most frequently asked questions and answers from the webinars. 

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