Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Khoros Care Blog

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Khoros Staff

Tour.png

Check out the interactive product tour of our Accelerated Community Management solution to see how our comprehensive moderation and management tools provide faster and more flexible customer support operations. 

Read more...

Read more
1 0 787
Khoros Alumni (Retired)

HybridFuture.png

Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.

Read more...

Read more
Labels (3)
3 0 853
Khoros Alumni (Retired)

The latest Khoros innovation release is full of new features that make agents and customers’ lives easier. AI capabilities that will reduce agent stress, new channels that will enhance customer experience, and much more.

Read more...

Read more
Labels (5)
2 0 905
Khoros Alumni (Retired)

forecast.png

In this session, we will cover a few questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels.

Read more...

Read more
2 2 3,393
Khoros Alumni (Retired)

get started.png

In this video/blog, we cover a few questions we often get from our customers and prospects about getting started or expanding your Digital Care program.

Read more...

Read more
7 2 3,047
Khoros Staff

Sometimes chatbots are too smart for their own good. Join us and Google's messaging team to talk about chatbot best practice and rich experiences in Google's Business Messages.

Read more...

Read more
Labels (3)
Tags (1)
2 1 1,517
Khoros Alumni (Retired)

Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.

Read more...

Read more
Labels (3)
8 2 3,231
Khoros Staff

Title Cards (19).png

This article highlights immediate automation opportunities and offers some strategy and guidance on how to proceed.

Read more...

Read more
Labels (3)
16 0 1,709