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Khoros Care Blog

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Khoros Staff

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Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.

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Khoros Staff

The latest Khoros innovation release is full of new features that make agents and customers’ lives easier. AI capabilities that will reduce agent stress, new channels that will enhance customer experience, and much more.

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Khoros Staff

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In this session, we will cover a few questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels.

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Khoros Staff

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In this video/blog, we cover a few questions we often get from our customers and prospects about getting started or expanding your Digital Care program.

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Khoros Staff

Sometimes chatbots are too smart for their own good. Join us and Google's messaging team to talk about chatbot best practice and rich experiences in Google's Business Messages.

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Khoros Staff

Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.

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Khoros Staff

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This article highlights immediate automation opportunities and offers some strategy and guidance on how to proceed.

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