In this second session, we will cover a couple of questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels.
A Video/Blog covering a couple of questions we often get from our customers and prospects about getting started or expanding your Digital Care program.
Sometimes chatbots are too smart for their own good. Join us and Google's messaging team to talk about chatbot best practice and rich experiences in Google's Business Messages.
Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.
This article highlights immediate automation opportunities and offers some strategy and guidance on how to proceed.