Join us for a webinar and live Q&A, to learn practical strategies and recommendations to best support your customers during a public health crisis.
We partnered with Kate Leggett from Forrester Research for a discussion on modernizing customer service centers. Watch the video to learn how digital is changing your customer care organization.
We are thrilled to announce today’s release of Khoros Bot, our chatbot now available in Khoros Care.
Beginning March 4, 2020, businesses will have up to 24 hours to respond to a customer on Facebook Messenger. Here's what you need to know.
Po.st has recently informed us that they are no longer supporting their link shortening (and link shortening analytics) services.
We live in an increasingly mobile world, and Khoros has overhauled its two flagship mobile apps.
I got a question recently about how to use author tags to filter data in analytics, and I thought I'd create this short video to show how you can do this.
A key thought to remember is that
Update on the migration of SMM raw post exports from the Supervisor View to Analytics.
Learn more about the Lithium CRM Connector, Manage View, and Common Analytics, available now!