Public

Khoros Care Blog

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Khoros Staff

Join us for a webinar and live Q&A, to learn practical strategies and recommendations to best support your customers during a public health crisis.

Read more...

Read more
Labels (1)
  • Khoros Care

4 6 4,657
Khoros Staff

We partnered with Kate Leggett from Forrester Research for a discussion on modernizing customer service centers. Watch the video to learn how digital is changing your customer care organization.

Read more...

Read more
Labels (1)
  • Khoros Care

1 0 855
Khoros Staff

We are thrilled to announce today’s release of Khoros Bot, our chatbot now available in Khoros Care.

Read more...

Read more
15 8 7,379
Khoros Staff

Beginning March 4, 2020, businesses will have up to 24 hours to respond to a customer on Facebook Messenger. Here's what you need to know.

Read more...

Read more
Labels (2)
5 8 10K
Khoros Alumni (Retired)

Po.st has recently informed us that they are no longer supporting their link shortening (and link shortening analytics) services. 

Read more...

Read more
Labels (2)
1 0 1,956
Khoros Alumni (Retired)

We live in an increasingly mobile world, and Khoros has overhauled its two flagship mobile apps.

Read more...

Read more
2 0 1,074
Khoros Alumni (Retired)

I got a question recently about how to use author tags to filter data in analytics, and I thought I'd create this short video to show how you can do this.

A key thought to remember is that 

Read more...

Read more
Labels (3)
8 4 4,473
Khoros Staff

Update on the migration of SMM raw post exports from the Supervisor View to Analytics.

Read more...

Read more
Labels (3)
1 9 11.2K
Khoros Alumni (Retired)
Tags (3)
6 1 3,628
Khoros Alumni (Retired)

Manage View.png

Learn more about the Lithium CRM Connector, Manage View, and Common Analytics, available now!

Read more...

Read more
6 0 2,520