Khoros Care Blog

Check out the interactive product tour of our Accelerated Community Management solution to see how our comprehensive moderation and management tools provide faster and more flexible customer support operations. 

With the addition of TikTok’s moderation in Khoros Care, brands can now moderate their public comments on their owned videos in Khoros.

Facebook recently rolled out a new setting to all Instagram users that could potentially impact their ability to manage IG direct messages through Khoros. 

Today we’re proud to announce that Khoros has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.

Email channel support, and two new AI-powered tools — Suggested Responses for agents and Intent Detection for tags.

Facebook is rolling out Instagram DM access in a phased approach. Read the post for more info on when you can expect to see your IG DMs in Khoros. 

Now your customers can start rich conversations from Google Search or Maps.

Facebook Page Admin profiles who already utilize two-factor authentication at the user-level and business manager level are not impacted at this time.

Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.