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Khoros Care Blog - Page 2

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Khoros Staff

Email channel support, and two new AI-powered tools — Suggested Responses for agents and Intent Detection for tags.

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Khoros Alumni (Retired)

Facebook is rolling out Instagram DM access in a phased approach. Read the post for more info on when you can expect to see your IG DMs in Khoros. 

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Khoros Staff

Now your customers can start rich conversations from Google Search or Maps.

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Khoros Alumni (Retired)

Facebook Page Admin profiles who already utilize two-factor authentication at the user-level and business manager level are not impacted at this time.

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Khoros Alumni (Retired)

Today, we launched Modern Chat to help you chat with your customers in real-time or anytime on your website.

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Khoros Alumni (Retired)

We live in an increasingly mobile world, and Khoros has overhauled its two flagship mobile apps.

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Khoros Alumni (Retired)

In early May, we announced exciting news that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh . 

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Khoros Expert

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We are excited to announce that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh. This move to the new Khoros branding will modernize the look and feel, and improve some accessibility issues.

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  • Product Updates

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Khoros Staff

Update on the migration of SMM raw post exports from the Supervisor View to Analytics.

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Khoros Alumni (Retired)
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